Hello there! Welcome to the site and blog of Mystery Coconut Games, aka that one person game company in Tacoma, Washington, that has not actually published any games yet.
First of all, let me get it out of the way: I am sorry. For three months now we have been selling one application for the iPhone/iPod Touch, the excellent Pip dice simulator. In those three months around 700 people bought it. Seven hundred may not seem a lot to you, specially if you have been reading any iPhone developer success stories recently, but it is way more than I expected for an app that, even through really polished, was competing against a plethora of similar offers.
The thing is, for the whole three months, the Mystery Coconut site has only been a splash screen; no support page, no additional information about us or about Pip, no sign we were alive or even care about the product except for our UserVoice pages. I got an email the other day that nicely sums up what probably has been the unfortunate reaction of most people looking into Pip.
No help page? No troubleshooting? No FAQ? Not even a list of those scrolling tips? Taking bug reports is great, but you need to give your customers a little more info.
So true. Did I say sorry already?
The good news is the site is up, you are reading the first entry of the blog, we have support pages for Pip and news about the upcoming 1.1 version. We are alive and well, and if you are a customer, we have you covered (if you are not, try us out!). Being a one person company is not easy. I put lots of effort into the site and I hope the wait was worth it. I am still working on implementing search, more screenshots and videos for Pip, and some other features. Your feedback is as welcomed as ever, and this time way easier to send my way. So now, let’s roll!
RR Anderson; March 3, 2009, 6:54 PM